Shipping & Returns
Ground Shipping: F•Martie offers FREE ground shipping via FedEx, USPS or UPS on all orders going to any destination in the contiguous United States.
All orders are processed in 1-2 business days. Please allow 2-8 business days for arrival.
Return & Exchange Policy
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
We gladly accept returns and cancellations
Contact us within: 7 days of delivery
Ship returns to us within: 14 days of delivery.
Request a cancellation: before the item has shipped.
We don't accept exchanges, but please contact us if
you have any problems with your order.
Buyers are responsible for return shipping costs.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
We will notify you by email when your return has been processed.
For defective or damaged products contact us at the contact details below to arrange a refund or exchange.
Final sale items
Custome and personalized orders
Cannot be returned.
If you have any questions concerning our return policy or our leather handbags made in Italy, please contact us at email@example.com or visit our FAQ page